PRIVACY POLICY

Trennder Agency (“Trennder,” “we,” “our,” or “us”) operates the website https://trennder.com (the “Service”).

This policy explains how we collect, use, and protect your information when you visit or interact with our website or services.

By using our Service, you consent to the practices described here. Unless defined otherwise, terms used in this Privacy Policy have the same meanings as in our Terms of Service.


1. Information We Collect

Personal Data

While using the Service, we may collect information that identifies you or can be used to contact you, such as:

  • Name and email address

  • Billing and mailing address (street, city, state/province, ZIP/postal code, country)

  • Account login information if you create an account

  • Payment details (processed through secure third-party processors—we do not store full credit card numbers)

Usage Data

We automatically collect technical data such as:

  • IP address, browser type and version, device type

  • Pages visited, time and date of visit, time spent on pages

  • Diagnostic logs and security event data

Cookies & Tracking Technologies

We use cookies, beacons, and similar technologies to:

  • Operate and secure our Service

  • Remember user preferences

  • Analyze traffic and improve performance

You can instruct your browser to refuse cookies, but some features of the Service may not function properly without them.


2. How We Use Your Data

We use the collected information to:

  • Provide, operate, and maintain our Service

  • Notify you about changes or service updates

  • Respond to inquiries and provide customer support

  • Monitor and analyze usage to improve the Service

  • Detect, prevent, and address technical or security issues

  • Enforce our Terms of Service and protect against fraud or abuse


3. Legal Basis for Processing (GDPR/CCPA)

If you are in the EEA, UK, or other jurisdictions with data-protection laws, we process your data:

  • With your consent

  • To fulfill a contract or provide services you request

  • To comply with legal obligations

  • To protect legitimate business interests, such as improving our services and preventing fraud


4. Data Sharing & Transfers

  • Service Providers: We share data only with trusted vendors (e.g., hosting, analytics, email providers) who are contractually obligated to protect it.

  • Legal Requirements: We may disclose data if required to comply with the law, respond to legal claims, or protect rights and safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be part of the transferred assets.

Your information may be stored and processed outside your country of residence. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers.


5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.


6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request data portability

  • Object to or restrict certain processing

  • Withdraw consent at any time (without affecting prior lawful processing)

To exercise these rights, contact us at [email protected].


7. Children’s Privacy

Our Service is not directed to anyone under 18. We do not knowingly collect personal data from minors.

If we learn we have inadvertently collected such data, we will delete it promptly.


8. Third-Party Services & Links

Our Service may contain links to third-party websites or services we do not control.

We are not responsible for their privacy practices. We encourage you to review each site’s own privacy policy.


9. Analytics

We use reputable analytics tools, such as:

These services may use cookies or tracking technologies to analyze usage and provide advertising insights.

You can opt out using browser add-ons or by adjusting your privacy settings on those platforms.


10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law, accounting, or reporting obligations.


11. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will notify you by email or by a prominent notice on our site and update the “Last Updated” date above.


12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:


Key Improvements Over Prior Version

  • Clearer structure and plain-language summaries for each section.

  • Compliance-ready for GDPR, CCPA, and other major privacy frameworks.

  • Stronger statements on data retention, international transfers, and user rights.

  • Explicit inclusion of business transfers and security safeguards.

PROFESSIONAL CRO AUDIT

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