REFUND POLICY

SERVICE-LEVEL AGREEMENT (SLA)

SERVICE-LEVEL AGREEMENT (SLA)

At Trennder Web Design we offer online-based web design services that are primarily developed on the Shopify platform. We offer a Redesign package priced at 620 USD as well as a Complete Shopify store build service package priced at 820 USD.

Before you complete the payment you will need to agree with our terms and conditions in order to complete the checkout process, Once you complete the payment, our project manager will contact you via email in order to discuss the details for your project based on the package you have chosen.

TURNAROUND TIMEFRAME

The turnaround time for both packages is 6 to 8 business days (not counting weekends)

DELIVERY OF THE SERVICE

Once we finish working on your Shopify store, we will notify you via email so you are able to check the results and request as many adjustments and revisions as needed if any. Our services are non-refundable since time and resources are spent on your project.

OUR GUARANTEE

We offer 100% satisfaction guarantee, so if you need any further help or support with your website, we will be more than welcome to assist you. You can contact us at support@trennder.com or directly on our live chat for immediate assistance https://m.me/trennder.co

Stephen Wellford

Stephen Wellford

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Stephen Wellford
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